Snapchat is a popular social media platform known for its disappearing messages and fun filters? However, not receiving notifications on Snapchat can be frustrating and lead to missed messages and updates from friends.
In this guide, we’ll walk you through troubleshooting steps to fix Snapchat notifications not working on your device. By following these methods, you’ll be able to ensure that you never miss a moment on Snapchat and stay connected with your friends seamlessly.
How to Fix Snapchat Notifications Not Working
Check Notification Settings
The first step in resolving Snapchat notification issues is to verify your notification settings.
Start by opening the Snapchat app and accessing your profile by tapping the Bitmoji or ghost icon in the top left corner.
From there, tap the gear icon in the top right corner to access the settings. Scroll down and select “Notifications.” Ensure that the “Allow Notifications” option is enabled.
Additionally, check that the specific notification categories you want to receive, such as messages or story updates, are encouraged.
Enable Background App Refresh
Snapchat relies on background app refreshes to deliver notifications on time.
To ensure this feature is enabled, go to your device’s settings menu and find the “Snapchat” entry in the list of installed apps.
Tap on it, and make sure that “Background App Refresh” is toggled on in the app settings. This allows Snapchat to refresh in the background and receive notifications even when the app is not actively in use.
Restart Device and Update Snapchat
Sometimes, a simple restart of your device can resolve notification issues. Power off your device, wait a few seconds and then power it back on. After restarting, check if Snapchat notifications start working.
Additionally, updating your Snapchat app is essential for optimal performance and bug fixes. Visit the app store on your device, search for Snapchat, and check for any available updates. If updates are available, install them, as they may include fixes for notification-related issues.
Clear App Cache and Data
Corrupted app cache and data can interfere with Snapchat notifications. Clearing the cache and data can help resolve this issue.
To do this on Android, go to your device’s settings, find the “Apps” or “Applications” section, locate Snapchat, and select the option to clear cache and data.
On iOS, go to your device’s settings, find the “General” section, tap on “iPhone Storage” or “iPad Storage,” locate Snapchat, and select the option to offload the app or clear app data. Be aware that clearing app data will log you out of the app, so ensure your login credentials are ready.
Disable Battery Optimization
Battery optimization settings on your device can prevent Snapchat from receiving timely notifications. To ensure that Snapchat is exempt from battery optimization:
- Go to your device’s settings and find the “Battery” or “Battery & Performance” section.
- Look for the battery optimization settings or “App optimization” and find Snapchat in the list of apps.
- Select “Don’t Optimize” or a similar option to ensure that Snapchat can run in the background and receive notifications without interruptions.
If all else fails, reinstalling Snapchat can often resolve persistent notification issues. Start by uninstalling the app from your device.
On Android, go to the settings menu, find the “Apps” or “Applications” section, locate Snapchat, and select uninstall. On iOS, press and hold the Snapchat app icon on your home screen until it wiggles, then tap the “X” icon to uninstall.
Once uninstalled, restart your device, and reinstall Snapchat from the respective app store. After the installation, log in to your account and check if the notification problem is resolved.
Following these methods ensure you get all the important messages and updates while enjoying the full Snapchat experience. Happy snapping!