How Tos

Fix “This site can’t be reached” error in Google Chrome

2nd December 2020

If you use Google Chrome frequently then you must have faced the “This site can’t be reached” error. If you had no clue how to fix it then don’t worry as I’ll be showing you how to Fix “This site can’t be reached” error in Google Chrome. This error occurs when the DNS lookup failed so the website is not available at that time. If the DNS lookup fails, the server at any website cannot be found. The Domain Name System (DNS) is the network service that translates a website’s name to its internet address.

This error is caused mainly by having no internet connection or a misconfigured network. It can also be caused when a firewall is preventing Google Chrome from accessing the network or by an unresponsive DNS server.
Without wasting much of our time, let’s go into how to fix “This site can’t be reached” error in Google Chrome.

Method 1: Reset TCP/IP

Step 1: Go to Command Prompt (Admin) by right-clicking on the Windows button.

Step 2: Type the following commands one after another and press Enter after each command.
• ipconfig /release
• ipconfig /all
• ipconfig /flushdns
• ipconfig /renew

Step 3: Type the following commands one by one if and only if the commands above didn’t work.
• netsh int ip set dns
• netsh winsock reset

Step 4: Restart your computer to save changes.

Method 2: Restart DNS Client

Step 1: Press Windows Key and R simultaneously then type “services.msc” to open Services window.

Step 2: Scroll down until you find “Network Store Interface Service” and right-click on it, then select “Restart“.

Step 3: Do the same step for “DNS client” and “DHCP client” in the services list.

Now you have successfully restarted your DNS client, now check if you can Fix “This site can’t be reached” error in Google Chrome.

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Method 3: Disable Proxy

Sometimes, disabling proxy helps to Fix “This site can’t be reached” error in Google Chrome.

Step 1: Press Windows Key and R simultaneously then type “inetcpl.cpl” and hit enter to open “Internet Properties“.

Step 2: Switch to “Connections” and then click on “LAN settings” button.

Step 3: Now, uncheck “Use a Proxy Server for your LAN“. Also, make sure “Automatically detect settings” is checked.

Step 4: Click Apply then OK and restart your computer.

Method 4: Reset Chrome Flags Settings

Step 1: Open your Google Chrome browser and then type “chrome://flags/” (without quotes) in the address bar and hit enter.
Step 2: When the link opens, click on the “Reset all” button beside the “search flags” bar.

Step 3: Now, restart your PC to save the changes.

This should help you Fix “This site can’t be reached” error in Google Chrome but if the issue persists, follow the next method.

Method 5: Reinstall Your Network Drivers

Step 1: Go to Device Manager by pressing Windows Key and R simultaneously and typing devmgmt.msc and hit enter.

Step 2: Scroll down a little then expand Network adapters, then right-click on your WiFi adapter and click Uninstall.

Step 3: Click Uninstall when you asked for confirmation.

Step 4: Click Action from the Device Manager menu and then select “Scan for hardware changes“.

Step 5: Restart your PC and Windows install the default driver automatically.

Method 6: Restore Chrome to Default Settings

Step 1: Click on the three dots icon at the top left corner on Chrome.

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Step 2: Click on Settings from the menu that shows up.

Step 3: Scroll to the bottom of the page and click on Advanced.

Step 4: Click on “Reset and clean up” from the left-hand menu.
Step 5: Click on “Restore settings to their original defaults” in the Reset and clean up tab.

Note: After clicking “Restore settings to their original defaults“, a dialog box will open showing you what you’ll lose when Chrome is restored. So read it well.
Step 6: Click on the Reset button to restore Chrome to its default settings.

This also helps to Fix “This site can’t be reached” error in Google Chrome. However, if the issue persists, follow the next method below.

Method 7: Run Network Troubleshooter

Step 1:Press Windows Key and I simultaneously to open Settings and then click on “Update & Security“.

Step 2: Select Troubleshoot from the left-hand menu.
Step 3: When the Troubleshoot menu opens, click on Internet Connections then click on “Run the troubleshooter“.

Step 4: Follow the next instructions on the screen to run the troubleshooter.
Step 5: Restart your computer to save changes.

I hope you have successfully fixed “This site can’t be reached” error in Google Chrome. If you have any questions, do well to ask us in the comments section below.